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Showing posts from November, 2023

Sanchar Saathi: a Centralised portal to trace the lost mobiles and mobile connections issued

Sanchar Sathi is a comprehensive telecom service in India introduced by the government of India under Digital India initiative to empower mobile subscribers, strengthen their security and increase awareness. Sanchar Saathi contains various modules like CEIR (Central Equipment Identity Register), TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection) etc. In addition, provides latest updates and awareness material on different aspects related to end user security, telecom and information security. CEIR (Central Equipment Identity Register) module facilitates tracing of the lost/stolen and blocking of lost/stolen mobile devices in network of all telecom operators so that lost/stolen devices cannot be used in India. Anyone tries to use the blocked mobile phone, its traceability is generated. Once mobile phone is found it can be unblocked on the portal for its normal use by the user. TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection) module e...

Digital transformation in the General insurance industry 🔎🔗📊💻✉

Digital transformation is rapidly reshaping the general insurance industry, enabling insurers to better understand their customers, develop more personalized products, automate manual processes, fraud detection and improve operational efficiency. Here are some key ways that digital transformation is impacting the general insurance industry: Robotic process automation (RPA) is a software technology that automates repetitive and rule-based tasks. Eg: Data entry and processing, Order processing, Invoice processing, Customer service tasks, Financial reporting, IT support tasks etc. Artificial intelligence (AI) is transforming claims and underwriting in the general insurance industry in a number of ways. Eg: In Claims: Triaging,  Investigation , Claims processing, Fraud detection etc. In Underwriting: Risk assessment, Pricing and New product development etc. Predictive insurance analytics is the use of historical data and machine learning algorithms to predict futu...

Where PSU General insurance Companies stand-up in Technology: A Perspective

  Private insurance companies in India are more technologically advanced than Public Sector Undertaking insurance companies (PSUs). This is partly due to the fact that PSUs are government-owned and operated. Private insurance companies have been quicker to adopt new technologies to improve their customer experience, operational efficiency and product innovation. They have been more responsive to changing customer needs and have introduced a wider range of innovative products. PSU Companies have traditionally relied on branches and human agents to sell and service policies. They are more cautious about introducing new products. Here are some specific examples of how private insurance companies are using technology to differentiate themselves from PSUs: ·     Chatbots to provide customer service and support and even generate personalized quotes. ·      Artificial intelligence (AI) to improve underwriting and claims processing capabilities. ·     ...